How Fatase was founded

We’re Jack and Jay, and from a young age, we were taught the importance of staying active by our father – an enthusiastic physical education teacher. He always told us to spend at least 15 minutes a day for physical activity, whether it’s walking, running or working out. Thanks to this, we realized the vital role of having a comfortable and supportive pair of shoes that can help us exercise for a long time without worrying about foot problems. Inspired by that, we introduced our sports shoe brand – Fatase, in 2021 in California where we were born with the hope of bringing our customers high-quality and supportive sports shoes.

We are constantly evolving

In the beginning, our store primarily sold carefully selected ready-made sports shoes from our supplier in California. As we gradually established a stronger customer base, we recognized the need to improve our products and service constantly in order to build trust with our loyal customers and appeal to new ones. It dawned on us that, beyond just ensuring top quality, we had to set us apart. That’s why we decided to offer customized shoes based on customers’ measurements, providing them with the fitting and suitable shoes for their sizes.

A FITTING AND COMFORTABLE PAIR OF SHOES SHAPE YOUR PERSONALITY

At Fatase, we believe that wearing a fitting and comfortable pair of shoes will boost your mood and empower you to confidently showcase your true self. Our mission is to personalize your sneakers according to your measurements, improve your athletic performance and make your feet comfortably supported all day long, which helps lower your chances of foot problems.

CUSTOMER SATISFACTION IS WHAT WE PRIORITIZE

• Quality: Our dedication to longevity drives us to seek out premium fabrics and materials to produce lightweight, stable, and comfortable shoes that provide the right support not only your feet but also your entire body. Furthermore, we focus on working with our ethical material supplier and shoemakers in California who share the same values to be able to improve the quality of our products constantly.

• Customer service: We are dedicated to being available for our customers when they need assistance. Furthermore, we eagerly welcome and value all of your ideas and feedback so please do not hesitate to contact us via [email protected].

• 30-day guarantee policy: All defects in materials or workmanship are covered within 30 days of the order’s delivery. This includes issues like stitching defects, sole separation, or any other manufacturing defects that may occur during the normal use of the shoes.